Privacy Policy

Introduction

This privacy policy explains how SipoorAI collects, uses, and protects your personal information when you use our biography storytelling service and our WhatsApp album creation service.

Information We Collect

Information You Provide

• Full name
• Phone number
• Email address
• Photos you upload
• Stories, audio and video recordings
• WhatsApp chat exports (messages and media from group conversations)
• Group member information (names, genders, relationships) as provided by the uploader
• Shipping address and delivery details
• Album cover design preferences and gift recipient information

Third-Party Data in Group Chats

When you upload a WhatsApp group chat export for album creation, the export may contain personal data of other group members, including their messages, photos, and names.

• By uploading a group chat, you represent that you have the right to share this content and that doing so does not violate the rights of other group members.
• We process group chat content solely for the purpose of creating your album. Only selected quotes and photos chosen for the album are retained.
• The original chat export file is automatically deleted after processing is complete or after 7 days, whichever comes first.

Third-Party Personal Information in Printed Books

Memory books may contain personal information, stories, and photographs relating to third parties (family members, friends, etc.). When ordering a printed book, you are responsible for ensuring you have the necessary consent from these individuals and that their inclusion in the book does not violate their privacy.

Payment Information

Payment details are processed directly by our authorized payment processor. We do not store your credit card details.

Automatic Information

• IP address
• Device type and operating system
• Browser type
• Cookie information

How We Use Information

• Service delivery - creating books, albums, processing recordings, storage
• AI-powered photo analysis, caption generation, and album layout
• Automated album creation from WhatsApp chat exports
• Analytics and service improvement
• Error tracking and performance monitoring
• Targeted advertising - with consent
• Marketing content - with consent only

AI Usage and Model Training

We use third-party AI services to process your content and create your book. Your content is not used to train AI models. AI processing is performed solely for the purpose of providing the service - creating chapters, editing text, and designing the book.

Third Party Sharing

We share information with the following categories of service providers:

• Payment processing providers (Israel)
• AI processing services for photo analysis and content generation (Europe)
• Analytics and usage tracking services (Europe)
• Error tracking and performance monitoring services (Europe)
• Session recording and behavior analysis services (with consent)
• Advertising and audience measurement services (USA) - with consent
• Professional printing and production services (Israel)
• Cloud infrastructure and secure storage providers (Europe)

Cookies and Tracking

We use cookies and similar technologies:

• Essential Cookies: Required for site operation - session, login, and security
• Analytics Cookies: Help us understand how you use the site and improve it
• Marketing Cookies: Used to show you relevant advertisements and measure their effectiveness

You can manage cookie preferences via the banner at the bottom of the site.

Your Rights

Under privacy law, you have the following rights:

• Access - request to see information we hold about you
• Correction - request to correct inaccurate information
• Deletion - request to delete your information
• Portability - receive your information in a common format
• Objection - object to processing for certain purposes

To exercise these rights, contact us at privacy@sipoor.ai

Data Retention

• Account information: As long as account is active
• Video content: Immediately archived upon subscription expiration, kept for 12 months in deep archive
• After 12 months in archive without reactivation - permanent deletion
• WhatsApp source files: Deleted after processing or 7 days, whichever comes first
• Album data (photos, captions, PDFs): Retained for 30 days after creation, then automatically deleted
• Payment records: Retained as required by Israeli tax law

Minors

The service is for adults 18 and older. Minors may use the service only with parental consent and supervision.

International Transfers

Some information is transferred to servers in Europe and the USA, including AI processing on Google servers in Europe. We use appropriate safeguards for these transfers.

Security

We take reasonable security measures to protect your information, including encryption in transit (HTTPS), encrypted storage, and access controls. However, no method of transmission or storage is 100% secure. We implement industry-standard measures but cannot guarantee absolute security.

Contact

For privacy questions, contact us at:

privacy@sipoor.ai